Using Artificial Intelligence
Identifying possible artificial intelligence (AI) applications in your workplace does not require that you know anything about AI.
You can start by looking for the financial leverage points in your operation. Think of the different tasks in your organization that require reasoning or experience to perform well. Look for tasks that involve substantial costs, take up a lot of management time, affect revenues the most, are critical to customer service, or are crucial in some other way. In other words, look for the financial leverage points of your operation. Think also of new tasks you might perform to reduce costs, increase revenue, or improve customer service. The table below lists some food-for-thought examples of reasoning activities that could be automated. Once you have your ideas, move on to determining if artificial intelligence software is likely to provide the best approach.
Access |
|
Advise |
|
Analyze |
|
Assist |
|
Auction |
|
Bid |
|
Broker |
|
Classify |
|
Categorize |
|
Compare |
|
Control |
|
Coordinate |
|
Data mine |
|
Design |
|
Detect |
|
Diagnose |
|
Evaluate |
|
Explain |
|
Filter |
|
Guide |
|
Handle |
|
Help |
|
Invent |
|
Learn |
|
Manage |
|
Mediate |
|
Monitor |
|
Negotiate |
|
Optimize |
|
Organize |
|
Plan |
|
Predict |
|
Process |
|
Rank |
|
Represent |
|
Research |
|
Route, acknowledge, queue, and generate reports |
|
Schedule |
|
Search |
Search for the perfect house for our clients? Search for optimum solutions in our supply-chain management system? |
Teach |
|
Test |
|
Warn |
|