Media Contact:
Jim Ong
650.931.2710

FOR IMMEDIATE RELEASE
Massachusetts General Hospital Selects Aurora Software to Schedule
Medical Residents
Artificial Intelligence Software Will Help Hospital Manage Medical Staff More Effectively
SAN MATEO, CA, October 19, 2010 — Stottler Henke Associates, Inc. today announced that
Massachusetts General Hospital will use its Aurora software to schedule clinical rotations, on-call
shifts, and clinic hours for its medical residency program. The Aurora software solution will reduce
the time and effort needed to generate efficient schedules that support the hospital’s complex
staffing needs and comply with complex and changing rules and constraints.
As the original and largest teaching hospital of Harvard Medical School, Mass General offers
residency programs in more than a dozen clinical departments and interdisciplinary areas. Initially,
Aurora will support the hospital’s Internal Medicine residency program. Scheduling these
residents is complex and labor-intensive because the schedules must satisfy the hospital’s
staffing requirements, special requests, and clinical rotation rules that ensure that residents
receive appropriate experiences.
The scheduling process has three phases. First, a rotation schedule is generated that assigns
residents to rotation assignments based on their track and year of residency. Next, call schedules
are produced that ensure that each rotation has appropriate residents on call at all times without
over-burdening any residents. Finally, clinic schedules are generated that satisfy the rotation rules
and requirements while avoiding conflicts with each resident’s call schedule.
Currently, it takes highly skilled schedulers an enormous amount of time to generate a high-
quality, equitable schedule that complies with all of the rules. Aurora will streamline the three-
phase scheduling process by producing clinical rotation schedules, call schedules, and conflict-
free clinic schedules. This automation will enable the hospital to reschedule their residents quickly
and efficiently while satisfying staffing requirements, constraints, and guidelines. Aurora’s flexible
intelligence will allow them to accurately model and revise their numerous constraints as staffing
rules change from year to year.
“We are delighted that Massachusetts General Hospital has selected Aurora software to
streamline their resident scheduling process,“ said Dick Stottler, president of Stottler Henke.
“Aurora’s artificial intelligence scheduling technology will help Massachusetts General allocate its
personnel more effectively to provide the highest quality medical care and medical education.”
Aurora is a sophisticated scheduling system that combines a variety of scheduling techniques,
intelligent scheduling conflict resolution, and decision support to generate highly efficient
solutions to complex problems. The software’s customizable scheduling algorithms take into
account resource requirements, complex constraints, and pertinent domain knowledge.
Aurora’s built-in capabilities and extensibility enable it to significantly outperform other
scheduling systems that use generic heuristics to assign resources to tasks. The
Boeing Company uses Aurora to manage the process of building the Boeing
787 Dreamliner™ commercial airliner,
and NASA uses Aurora at Kennedy Space Center to
schedule
International Space Station payload
and
Shuttle processing activities.
The United Space Alliance (USA) incorporated Aurora into Temporis,
designed to schedule flight activities on board NASA’s next-
generation manned spacecraft.
Aurora was featured in NASA’s Hallmarks of Success video
series that showcases successful spin-off technologies.
Founded in 1988, Stottler Henke Associates, Inc. applies artificial intelligence and other
advanced software technologies to solve problems that defy solution using traditional
approaches. The company delivers intelligent software solutions for education and training,
planning and scheduling, knowledge management and discovery, decision support, and software
development.
In 2006, Stottler Henke was the subject of a NASA
"Hallmarks of Success"
video profile
for its work developing and later commercializing
advanced planning and training software systems.
Stottler Henke received a
2004 "Brandon Hall Excellence
in Learning" award
for innovative technology.
Stottler Henke was named one of the "top 100" companies making a significant impact on the military
training industry by Military Training Technology magazine for 2009 and five previous years. In 2005, Stottler Henke received a Blue
Ribbon, recognizing it as a company that leads the industry in innovation.
Web:
http://www.stottlerhenke.com.
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